Last updated: April 2026

1. Information We Collect

Personal Information: Name, email address, phone number (optional), and billing address when you create an account or place an order.

Transaction Data: Order history, purchased products, and payment confirmation details (we do not store card numbers or UPI IDs).

Technical Data: IP address, browser type, device information, and browsing behaviour collected via cookies and analytics tools.

Communications: Any messages or emails you send to our support team.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Send order confirmations and GST invoices
• Provide customer support
• Send promotional offers (only with your consent, which you can withdraw at any time)
• Improve our website and services
• Comply with legal and regulatory obligations
• Prevent fraud and unauthorised transactions

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only with:

• Payment gateway partners (for processing transactions)
• Email service providers (for order and marketing communications)
• Analytics providers (for website improvement, in anonymised form)
• Law enforcement authorities, if required by law

All third-party partners are contractually obligated to protect your data and use it only for the stated purpose.

4. Cookies

We use cookies to maintain your session, remember your preferences, and analyse site traffic. You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our website. We use Google Analytics to understand how visitors interact with our site — this data is aggregated and anonymised.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure server infrastructure, and regular security audits. We do not store sensitive payment data such as full card numbers, CVVs, or banking credentials on our servers.

6. Data Retention

We retain your personal data for as long as your account remains active or as necessary to provide services. Transaction records are retained for 7 years as required by Indian tax and financial regulations. You may request deletion of your account data by contacting us, subject to legal retention requirements.

7. Your Rights (DPDPA 2023)

Under the Digital Personal Data Protection Act, 2023 and applicable Indian law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise these rights, email us at privacy@gamecardsindia.com.

8. Children’s Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately for prompt deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use after changes constitutes acceptance.